Legal notice
Effective Date: June 15, 2026
This Legal Notice serves as the official legal framework governing all site access, user interaction, product transactions and after-sales services on the PromsFrost e-commerce platform. All customers who browse the website, place orders and use our services are deemed to have fully read, understood and accepted the following legal terms.
1. Brand & Site Operation
The official website of PromsFrost and all affiliated sales channels are independently operated by PromsFrost brand. All online retail businesses, product sales and customer service behaviors are operated in compliance with cross-border e-commerce norms and relevant international trade regulations.
2. Intellectual Property Protection Statement
All original content on this website, including but not limited to product photos, design drafts, brand trademarks, webpage layout codes, copywriting content and graphic elements, is the exclusive intellectual property of PromsFrost. Any unauthorized extraction, duplication, secondary modification, commercial resale and public dissemination is strictly prohibited. Serious infringement behaviors will be held legally responsible.
3. Information Accuracy & Revision Statement
We always try our best to ensure the authenticity, completeness and timeliness of product parameters, pricing information, promotional rules and website content. Due to manual entry, system synchronization and market adjustment factors, subtle deviations or errors may inevitably occur. PromsFrost reserves the right to correct erroneous information, update content and adjust product details at any time without prior individual notification.
4. Online Transaction Specifications
Product prices, preferential activities and inventory quantities are subject to real-time adjustment according to operation and market changes. For abnormal orders caused by system bugs, price display errors or misoperation, our store has the right to cancel or correct the corresponding orders. For all U.S. domestic and international cross-border orders, any import duties, customs taxes and clearance fees generated during customs entry shall be borne by the buyer independently.
5. Third-Party Service Disclaimer
This platform may access third-party independent services such as official payment channels and logistics tracking systems. PromsFrost only provides service docking ports and does not participate in the operation and management of third-party platforms. We do not bear any legal liability for service failures, data errors, privacy risks and property losses caused by third-party platforms.
6. Scope of Liability Exemption
PromsFrost shall not be liable for any direct or indirect losses arising from user’s improper operation, network system failure, malicious network attack, force majeure factors (extreme weather, policy changes, international trade control) and other uncontrollable external situations.
7. Policy Iteration Rules
We retain the absolute right to update, revise and supplement this Legal Notice. The revised clauses will be officially published on the website and take effect immediately. Continuous use of the website and continued transaction behavior after policy updates represent your recognition and acceptance of the latest legal terms.
8. Legal Consultation & Contact
If you have any questions, disputes or consultation demands regarding our legal clauses, transaction rules and platform specifications, please contact our official customer service email: info@promsfrost.shop